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If anyone calls the office stating that they made a payment (whether it is for an application fee or something else) that is not on their account, please forward the e-mail/contact information to resaccts@ucalgary.ca so that I can follow up. Had a fe (More)
When taking a payment for something in their account, please put "Payment" in the description.  The reason is because on the Resident Portal it doesn't' give much description to each transaction. This way it will help the students understand their a (More)
When taking payments for a person that is living in Family Housing please make sure that you post the payment into the Family Housing Account instead of the Main Account. If you do happen to make the error, feel free to perform a transfer within the (More)