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If you scan a parcel under the wrong name and send an e-mail, be sure to send the person an e-mail to let them know it was an error. A template for the e-mail in StarRez is under Housing Services -> Single Student Housing ->Parcel E-mail -> (More)
Please do not delete these e-mails without viewing the content in outlook because there are e-mails within that may not be spam. You will need to use outlook to view the sender and subject of the quarantined messages as well as send them to the inbox (More)